URGENT CARE FREQUENTLY ASKED QUESTIONS
Currently we are only providing care for dogs and cats.
Yes, Family Companion Urgent Care allows for walk-in appointments but may be limited based on doctor case load. In addition to walk-ins, you can call ahead at 440-413-5414 to schedule an appointment or book online.
Family Companion accepts credit/debit, cash, checks, and CareCredit.
Pet insurance works a little different than human health insurance. Unlike in human medicine, we do not work directly with insurance companies. Please review your pets insurance policy to see if urgent care visits are covered. If covered, typically after you pay your invoice in full, you can submit the payment receipt to your pets insurance company where they will then reimburse you based on your agreed upon terms.
Family Companion Urgent Care is open 7 days week and closed on major holidays. Our current hours are:
Monday: 10AM-8PM
Tuesday: 10AM-8PM
Wednesday: 8AM-8PM Thursday: 10AM-8PM
Friday: 8AM-8PM
Saturday: 8AM-4PM
Sunday: 12PM-5PM
Yes! With your permission, we will email a summary of your pets visit with us to your primary care veterinary hospital after your visit to Family Companion Urgent Care.
No. Family Companion Urgent Care is an OUT-PATIENT facility, meaning that we will examine, perform diagnostics, and treat your pet all within your visit to our clinic. If your pets condition warrants hospitalization, we will advise you of this and work closely with the nearest emergency center in transferring your pets case into their care.